Shipping, Warranty & Return Policy

Shipping

We ship and deliver in almost any country. When checking out you will get a shipping price, or choices, together with estimated delivery time. Orders will ship out latest 48 hours from date of order. Shipping time can vary according to method selected. We always use approved parcel services, together with 3PL fulfilment centers when appropriate.

Custom and tariffs are to be paid by the customer and we usually use INCOTERMS DAP

Warranty

Our warranty applies to all products bought through the Twelve Inch shop, at https://shop.twelve-inch.com. Our warranty covers all defects to the material that comes from the factory.

Return Policy

If you’re unsatisfied with the products you purchased from Twelve Inch, you can return your item(s) within 14 days of the purchase date. In order to be reimbursed, the product has to be in same conditions as it were, when the product was received. You'll want to return the products by post at the address:

Twelve Inch ApS
Middelfartvej 414
5491 Blommenslyst
Denmark